Late Arrival Policy

If you are late for your appointment, you will still be required to pay for the allotted and agreed time. It is at the therapist’s discretion if you will receive treatment longer than the allotted time booked.

Cancellation Policy

Cancellation of appointments with less than 24 hours notice will still require payment in full if another person is not found to fill the missed appointment time. 

Gift Voucher Policy

Gift vouchers will be made void should non-attendance occur. If you will be using a gift voucher for payment this must be stated at the time of booking or it cannot be accepted as payment.